Privacy Policy


Financial Policy
 

HOW WE WILL USE YOUR INFORMATION 

All personal information that we obtain about you and/or any other person whose details you provide will be used and protected by us according to the laws governing data protection.
Personal information will be used to provide the services you request from us,
for communciation and record keeping purposes and for market research to better serve our patient needs.
Your personal information will not be shared with third parties without your consent.






If you elect to become a patient with our office, the following financial policy applies to all patients:
It is our policy in this office to maintain your account on a current basis.  Charges for services are DUE AND PAYABLE at the time the service is provided. Office visits do not included the cost of supplements or lab testing.  We do not bill insurance. In some cases you may be able to use your HSA card.  We accept cash or credit card (Visa, MasterCard, Discover and American Express).. We ask that you pay your balance in full on a PER VISIT BASIS. If you accrue a balance, it is also understood that you are responsible for any collection costs incurred.  If you need to make alternate payment arrangements, then please let us know. Often times we can reach an appropriate solution.

Under no circumstances will there be any refunds, credits or substitutions of any kind given for office visits, labs, supplements, or other products.  This includes labs that you have not completed as well as supplements opened or unopened, picked up or not picked up. If you do not return to the wellness center for your follow up visit to go over lab results, results that have been paid for in full will be released to you via postal mail with no recommendations given, other than to take them to discuss with your Primary Care of other Functional Medicine Practitioner.  In some cases, results may be sent directly to your PCP listed in your file. As our patient, you agree to payment in full for all services provided and labs ordered.  No credits, and no refunds will be given, even if you later decide not to complete recommended labs or take recommended supplements.

If you elect to have labs that we have recommended completed by another practitioner and would like a Functional Medicine review of results and interpretation with Functional Medicine reference ranges, there will be a $95 charge per lab review.

We understand the need to occasionally reschedule an appointment due to a conflict in your schedule, however if you do reschedule the same appointment more than once, our office policy is to charge a $100 deposit toward the cost of the follow up appointment to the card on file.  The remainder of the follow up appointment cost will be paid upon completion of the appointment. If you do not complete the appointment, and ask to reschedule again, you will forfeit the $100 deposit and the cost of a new entire follow up appointment will need to be paid at the time of rescheduling.
    
Please be kind enough to give us a minimum of 48 hours notice if you must cancel or reschedule your appointment. A $50.00 cancellation fee will automatically be charged to the card on file if adequate notice is not given.